Course Structure Highlights

  • 3 Modules are detailed below
  • Level 7 Certification in Dental Risk Mitigation – This is an ONLINE Qualification
  • Monthly Live Mentoring Sessions
  • Video Tutorials
  • Quizzes to test your knowledge

There is an assessment at the end of each module. This must be completed and passed before commencing the next module.

Level 7 – Verified by Eduqual

Course Modules

Module 1

Module 1

Dental Risk Mitigation Foundation Principles: Communication and minimising complaints 

  • Examination cycle a methodical approach
  • 3 pillars of treatment planning – understanding your patient
  • Data collection and time management 
  • How to present your findings effectively
  • Understanding the basics foundations of communication
  • Effective use of team members to facilitate communication with your patients
  • Communication and patient journey
  • Effective communication and Matrix fee setting
  • Shared decision making within communication and managing Objections
  • Use of photography and the essential skills as a tool of patient education and facilitating communication 
  • Managing an adverse outcome when things go wrong
  • Avoiding pitfalls in communication 
  • Complaint handling and how to manage 

Module 2

Module 2

Dental Risk Mitigation Foundation Principles: Record Keeping 

  • Legislation involved in record keeping
  • Pillars of Record Keeping
  • Auditing process involved in record keeping
  • Understanding GDPR
  • Maintaining confidentiality of records and patient information data
  • Retention and security of records
  • Expectations from a good clinical record
  • Adhering to the principles of contemporaneous record keeping
  • Structure of the ideal clinical entry
  • Avoiding pitfalls in record keeping
  • Barriers to record keeping and how to overcome

Module 3

Module 3

Dental Risk Mitigation Foundation Principles: Ethics and Consent 

  • Understanding the pillars of clinical ethics
  • Ethical values and considerations when managing patients
  • Applying principles of the legal framework in relation to ethics
  • Embedding principles of the Montgomery ruling 2015
  • Situational ethics – transparency when things go wrong
  • Building trust with your patients – applying the principles of the daughter test
  • Understanding the pillars of consent
  • Application of consent to every clinical procedure  
  • Understanding informed consent 
  • How to manage when the patients withdraw consent
  • Shared decision making within consent 

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We very much look forward to meeting you and wish you the very best of luck in your studies.